Understanding Insurance Billing and Emergency Rates with Ben Martin

Welcome to the Oklahoma Tree Guys podcast, where your host Shain along with guest Ben Martin, discusses the intricacies of billing insurance for tree work. Ben, a seasoned expert with over a decade of experience in the tree service industry, shares valuable insights into correctly billing insurance directly to carriers rather than customers. Along the way, he details his journey from overcoming personal challenges to building the successful R&B Trees business.

In this episode, Ben highlights the importance of being prepared with the correct experience and structured processes for efficient insurance interaction. He stresses consistency in pricing and billing, regardless of whether the work is being billed directly to the customer or through insurance, to maintain professionalism and trust.

The conversation delves into the significant impact that accurate insurance billing can have on maximizing profits for tree companies, emphasizing the need for preparedness before storm events, consistent communication during projects, and thorough documentation.

For anyone in the tree service industry looking to navigate the complexities of insurance billing, this episode offers practical advice and resources, including education and networking opportunities, to enhance your business's growth and revenue potential.

Helpful Links:

emergencytreeresponders.com

Clarity Market by Mark Russell – tech-heavy, full of tools, contracts, comparables, FAQs.
claritymarket.com

GIB – Global Insurance Billing – outsource your billing, helpful in unfamiliar states.
globalinsurancebilling.com

Bruce Thibodeau’s PRY Logistics – individual consulting and support.